• All products to be returned must have a Return Authorization Code.
• Call (800) 577-5694 within 30 days of purchase to obtain your Return Authorization Code.
• Products should be in the original containers and in salable condition.
• Returns will be credited or exchanged for other products (excluding shipping charges).
• Bathroom items are NOT returnable.

• We take great care in filling, checking and packing your order.
• Damaged or short shipments should be reported immediately.
• Damage to a shipping container must be noted with carrier at the time of delivery.
• Please be sure to save all packaging materials as they are needed for insurance purposes.

   If a shipment arrives damaged…

• Note damage on the delivery bill and have the driver sign it acknowledging the damage.
• Contact Advantage Medical’s Customer Service Department at (800) 577-5694 to start processing an insurance claim.

   If an item is missing from your shipment…

• Call Customer Service immediately
• Once 30 days have passed, no credit will be issued for the missing product.