Satisfaction Guarantee
We want you to be 100% satisfied. Our aim is to provide you with quality products at an affordable price. If an item does not meet your expectations, we'll gladly refund your money within 30 days after purchase. In order to keep our prices the lowest possible, some exceptions apply, including a 20% restocking fee applied after 30 days and 30% restocking fee applied after 60 days, should the item be in a usable condition. Please see our [1]Returns section for detailed information.
PRICE MATCH GUARANTEE
If you find the same product for a lower price from any other company, we will refund/match the difference. Offer is valid for 30 days from the date of purchase. Valid on orders shipped within the continental United States. Cannot price match against auction sites. Pricing match is based on competitor complying with Manufacturer’s Minimum Advertised Price (MAP) Policy. If a product is listed below “MAP” we may not be able to match that price. Vendor that we price match must have product available to purchase and not on backorder.
Oakworks Bolsters are made with earth friendly materials of CFC Free foam and PVC Free upholstery choices. High quality foam offers comfortable support and allows clients to fully relax, and come with pull handles at both ends for therapist convenience.
Certain products sold on advantagemedical.com are considered non-returnable due to hygiene issues.
Hygiene items such as raised toilet seats, commodes, erection aids, pillows, cushions, bath safety, and
personal care products are non-returnable.
Due to manufacturer's return policies, some custom equipment may be returned to AdvantageMedical for repairs only - no refunds or exchanges can be made at any time.
Prevents the client's neck from being hyper-extended during extended treatments like facials, waxing, and massage services. 11" x 5" x 3". PVC- Free 100% Polyurethane Faced Fabric.
Please Note:
Failure to follow cleaning recommendations will void the warranty on the fabric
Caring for your Upholstery:
CLEAN your upholstered items when needed using a mild solution of 4:1 diluted non-alcohol cleaner such as Formula 409®, Fantastik®, or Green Windex®.
DISINFECT your fabric with any of the disinfectants listed below, following the Manufacturer’s disinfection instructions. Products listed below meet EPA’s criteria for use against SARS-CoV-2, the virus that causes COVID-19:
3M C. diff Solution Tablets (EPA Reg. No. 718147-6)
AntiGone Wipes (SC 291919-10)
Clorox EZ Kill Wipes (EPA Reg. No. 5984-10)
DO NOT use citrus-based cleaners or other strong cleaners, such as alcohol, acetone, or higher concentrations of bleach.
DO NOT expose the fabric to direct sunlight, adhesives, liquids, or abrasive materials.
Refund & Return Policy:
Note: All accessories are non-returnable. The following accessories are non-returnable due to hygiene concerns: all items that have upholstery, fabric, linen, Sheets, Table Warmers, and Table Fleece.